LIVESTRONG® LS13.0E Elliptical Reviews
Good product
Great customer service. Had a broken plastic part on arrival. Emailed CS and had a replacement in 2 days! Overall satisfied with the product and would buy again.
Great Machine
Had initial problem with the console that was immediately resolved by very responsive customer/technical service. I wish all company's responded to issues as well as Livestrongfitness. The machine is extremely well built. Structural tubing and welds are industrial quality. The action of the fly wheel and linkages is flawless, very smooth and quiet. This is a heavy duty machine. Assembly instructions and materials are well laid out and materials are laid out to follow the instructions. The supplied tools are adequate to get the job done. I enjoy my workouts.
Do not pay for Assembly!
Machine seems solid and so far reliable. Not a ton of bells and whistles but I was looking for quality over features so that is OK. The one big problem I have is paying the $225 fee for delivery and "Gold Service" assembly. The delivery guys were the assembly folks and their words were "we've never done one of these before", real comforting. Well, as expected assembly was poor. The handles were put on the wrong side, R and L were opposite. I did not notice this because I glanced at the machine when they were done and have not owned an elliptical before so things looked OK. The handles felt awkward in use after and I discovered the mistake. Also, I have service scheduled because there is already a loose feeling on the pedals and loud knocking noises. I attribute this to the assembly rather than the machine. I recommend the machine, but do not waste your money on assembly.
I Made the Right Decision!
I am 62 years young and got tired of waiting to use the Elliptical at my local workout place. I researched my options for several weeks and tried many of the models. It came down to Sole equipment or Livestrong. I was trying to stay in the $1000 price range. The popular NordicTrack and Proform Ellipticals did not have a smooth and natural step motion like the Livestrong. I tried the Livestrong models at a local Dicks Sporting Goods store and liked the equipment but found that the online purchase directly from Livestrong was a better value with free shipping. I purchased the LS13.0E and it arrived quickly at my front door.
Assembly was a challenge and after carrying each of the pieces (and some were quite heavy) from the shipping box (well packed) to my workout room I took my time, followed the instructions and it all worked just great. I wasted no time and I have been very focused on a regular daily routine. Unfortunately I had a problem with the electonics in the console unit but I sent one email to customer support and a replacement showed up a few days later. Great customer service. I would never have received such good support for a local store.
Make the right decision, try out the Livestrong Elliptical and you'll be glad you did! Also, watch the prices on the website . . . I was lucky enough to catch a discount day in December!
