I feel your customer service is one of the best in the business! I was extremely pleased with the help I received both times we called. Thank you!!!
Casei M - Mason, MI
Just stay with the present policy regarding customer service. I received the replacement part in 3 days. I could not be more pleased. I wish that all companies were as good as yours about product support and no-hassle warranty fulfilment.
Fred J - Minnetrista, MN
Your customer service exceeded my expectations in every way. Keep up the great work.
Art M - Hamilton, ON
Shawn did a great job. She was able to help me troubleshoot my problem even though I was not near my machine. I really appreciate her help!!!
Lynn P - Plano, TX
You guys were extremely helpful - we really appreciated it. Thanks a lot.
James C - Nunda, NY
I have to say, before my friend gave me a one of your bikes, I had never heard of your company. I even hesitated to call for help when it wouldn't turn on, because I wasn't sure you'd even help me, since I'm not the one that bought the bike originally. But after dealing with Stan, I am so impressed. The bike is awesome as well. Our next major fitness equipment purchase will be from your company.
Karla D - Argenta, IL
Joe was patient in diagnosing the problem and helped me to fix the treadmill.
Mathi V - North Potomac, MD
Nothing can improve excellence. If all customers are served as well as I was, you will always have the very highest customer satisfaction.
Bill B - Kentville, NS
I have been quite pleased with customer support, but Stan is the best of the four or five reps I've talked to when I've had a problem. He should be the "model" that others try to emulate.
Tom A - Austin, TX
Joe D. did a great job of assisting me with the part that was needed to repair on my equipment. I have already been telling people about the awesome service that he provided!
Brian H - Yadkinville, NC