Karen K's help was outstanding. I also called back later, talked to someone else, and they were very helpful also. I eventually bought $300 worth of replacement equipment and after a couple of weeks, it seems to be working fine.
Harold S - Lexington, SC
Stan was wonderful - he is an asset to your company!
Elizabeth A - Rochester, NY
Customer support was excellent and one of the main reasons I would think about buying another fitness product from your company. They helped me diagnose the issue and I was able to purchase the parts for a price that was reasonable so that I could repair it without having to pay a technician to come to the house. My treadmill works great again.
Steve P - Fenton, MI
Just keep employees like Karen K on board. She was great.
Cheryl B - Leesburg, FL
The experience went well for me. I called the tech support number, he discussed options and was specifically helpful about what the problem could be, with home efforts or professional service. Couldn't be better far as I was concerned.
Don V - Naperville, IL
Customer Service was great. What I ordered easily can get lost so she advised me to buy 2 and save on shipping. That was good recommendation.
Paula S - Mission Viejo, CA
I had a good experience. The representative was extremely professional and knowledgeable. I appreciated his assistance.
Kelly G - Monticello, IN
Joe did an very good job helping me, thank you for your help, Joe.
Kim H - Scarborough, ON
My expectations already were exceeded: Karen went above & beyond and her help was professional, friendly, and performed with grace.
Sam M - San Antonio, TX
Karen was outstanding, she was friendly yet very efficient. She was knowlegeable of the piece of equipment and even aranged for a discount due to the piece breaking.
Kevin G - Mukwonago, WI