Customer Testimonials

160 to 170 of 195 — total pages 20

Stan is a very skilled customer facing representative. Possesses very good listening skills, coupled with feedback. I like the way he would repeat my question to confirm he got it right. I felt like there was genuine concern for my problem and it was going to get resolved. I recommend your product to everyone interested as the quality and performance is exceptional.

Bruce D - Edgewood, KY

May, 2012

Stan was extremely helpful in resolving the issue with my treadmill.

Laura D - Stony Creek, NY

May, 2012

The customer rep I spoke to was friendly, knowledgable and helpfull. She deserves to be promoted.

Ralph L - Des Plaines, IL

May, 2012

Your rep handled the situation extremely well and was very patient and helpful. I am sorry I was so slow at doing some of the things he asked me to do as he likely had other clients on hold, very pleased with him.

Don M - Minnedosa, MB

May, 2012

Great experience and the gentleman I spoke to was the best, helpful. He sent an email link to the answer to problem. The film made fixing the belt easy and we had my treadmill fixed and I could use it the very next day. Thanks for all the help Stan.

Michael B - Gulfport, MS

May, 2012

I was very satisfied with the support i received. Because of that your brand will be top of mind for my next fitness machine purchase.

Steve B - Cortland, OH

May, 2012

Karen was Great --extremely helpful!! Give her a raise.

Jerry F - Yonkers, NY

Apr, 2012

I was very impressed with the customer support experience with Stan. After the call I told my husband I'd be a loyal customer for life due to the knowledge, patience and helpfulness of your customer support staff.

Beth K - Bollingbrook, IL

Apr, 2012

With my one phone call , I was able to solve the problem with my treadmill, I could not have gotten better help!

Phillis S - Berea, OH

Apr, 2012

This experience did exceed my expectations. This is the scond time this part has broken on my eliptical; once on each arm. Stan pulled up my previous record and sent me the correct part immediately. Obtaining the part could not have been easier.

Robert M - Leesburg, VA

Apr, 2012

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