I can't really think of anything to improve from my perspective. The technician was extremely friendly helpful and knowledgeable.
Robert K - Elizabethville, PA
Thank you so much for your assistance regarding the warranty issue with my exercise bike. Truly Outstanding Customer Service!
Gary O - St Augustine, FL
Karen is the consummate professional, she is very knowledgeable about parts and products, her voice sounds great on the phone, and she deserves a HUGE, FAT raise.
Wrennfro Fitness Services A - Austin, TX
Everything was great. I have an older exercise machine and your rep was very helpful to just the right part I needed.
Craig B - Mint Hill, NC
Thank you so much for your co-operation. This kind of assistance is almost a lost art these days.
Bob R - Grass Valley, CA
I have just placed my order by phone and I wish to convey my thanks to all of the people in customer service at Horizon Fitness. I am honestly amazed by the quickness of your response as well as the friendliness and professionalism of all the staff I have connected with. (Thanks Shawn for your phone support!)
Please also convey my thanks to your management team!
Marc V - Gatineau, QC
We really appreciate all the help with this repair. Johnson Health Tech has simply outstanding customer service and seems to value their customers and strive for a friendly service experience.
William M - Killeen, TX
Always had a good experience with your company. Thanks for being so helpful and dependable. We have an elliptical and are happy with it. In my opinion there is a lot of value in your product.
Donald H - Ringgold, GA
Your customer support was excellent. The reply was a lot faster than I expected and extremely helpful . Can't say anything better because it was just great. Thank you and thank the rep that took care of my problem.
Ike W - Hammonds Plains, NS
The rep we spoke with was very knowledgeable, professional, and solved our problem. Thank you for your help.
Mike C - Timmons, ON